Welcome to SineyQueen (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you access or use the SineyQueen OTT streaming service (“Service”).

By using SineyQueen, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect personal information that you provide directly to us when you:

• Create an account
• Subscribe to our plans
• Contact customer support
• Participate in surveys, promotions, or community features

This may include:

• Name
• Email address
• Phone number
• Payment details (processed securely via third-party payment gateways)
• Profile settings and preferences

b. Automatically Collected Information

When you use SineyQueen, we automatically collect information such as:

• Device type, operating system, and browser
• IP address and general location
• Viewing history, search queries, and watchlist
• App activity and interaction patterns
• Cookies and similar tracking technologies

c. Information from Third Parties

We may receive information from:

• Payment processors
• Analytics providers
• Advertising partners
• Social media platforms, if you link your account

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the SineyQueen service
• Personalize your content recommendations
• Process payments and manage your subscription
• Communicate updates, offers, and customer support responses
• Prevent fraud, ensure security, and enforce our policies
• Analyze usage to enhance user experience

3. Sharing of Information

We may share your information with:

• Service Providers: payment processors, analytics services, hosting providers, support tools
• Business Partners: advertising partners and content distribution networks
• Legal Authorities: when required to comply with law or protect rights

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

SineyQueen uses cookies, web beacons, and similar technologies to:

• Remember your preferences
• Maintain login sessions
• Provide personalized recommendations
• Measure service performance and analytics

You may control cookies through your browser settings, but disabling them may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Your Rights and Choices

Depending on your region, you may have the right to:

• Access the personal information we hold about you
• Update or correct your information
• Delete your account or request data deletion
• Opt out of marketing communications
• Restrict or object to data processing

To exercise your rights, contact us at support@sineyqueen.com.

7. Children’s Privacy

SineyQueen is not intended for children under the age of 13 (or the applicable age in your region). We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards to protect your data during such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of SineyQueen constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: support@sineyqueen.com